Hotline Service Hours: PDT 9AM-6PM
Contact Us
If you have any questions regarding our jewelry collections, order status, shipping services, or any other inquiries, we are here to provide you with dedicated support. The customer service team at Naleee is committed to ensuring that your shopping experience is smooth, enjoyable, and professional.
You can reach out to us via email at any time. Our official customer service email address is service@naleee.com. Whether you need styling advice, assistance with an order, or information about our products, please be sure to include your order number (if applicable) and clear, detailed questions in your message. This allows our team to assist you more efficiently and provide a timely resolution to your inquiries.
We typically respond to all emails within 24 to 48 business hours. If you contact us during holidays or weekends, please note that our response time may be slightly extended, and we appreciate your patience. We place great value on our customers' feedback, as it is essential for us to continuously improve our services and product offerings. Thank you for connecting with Naleee.