Return Policy

Your satisfaction is the priority at Naleee. We take immense pride in the quality of our jewelry and want you to be completely happy with your purchase.

If you are not satisfied with your earrings or encounter any issues, please contact us at service@naleee.com within a reasonable period following delivery. When initiating a return request, please provide your order information and, if relevant, photos of the items. We will assess each request on a case-by-case basis.

To be eligible for a refund or return, items must be in their original, unworn, and pristine condition, including all original packaging. Once we have confirmed the return details, our team will guide you through the process. The refund amount will be calculated based on the purchase price and shipping terms. Please note that returning items without prior approval from our customer service team may result in processing delays or rejection of the refund request.